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Anthropologie – Customer Associate

A Customer Associate supports the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shopkeeping.


REPORTS TO:  Leadership Team


  • Supports environment of genuine customer connection
  • Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
  • Demonstrates extraordinary service
  • Takes ownership of individual awareness of product knowledge and current trend



  • Supports new hires through mentorship
  • Is self-aware and focused on self-development
  • Collaborates with the team during morning and closing meetings



  • Possesses strong written and verbal communication skills, strong assessment and decision-making skills
  • Provides global insight in relationship to the customer experience to the leadership team
  • Participates in ongoing staff education and through sharing of product knowledge



  • Is knowledgeable of trend and supports brand messaging
  • Gains understanding of how merchant skills impact business and the customer experience



As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more. http://www.urbn.com/work-with-us/benefits

Sound like a good fit?

If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about Anthropologie and all URBN brands at http://www.urbn.com/