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Altar’d State – Brand Representative, Sales Associate

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Altar’d State is a rapidly growing women’s fashion brand with more than 100 boutiques throughout the country. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought after clothing and accessories and delightful home décor. At the heart of our brand is our mission to change the world. A portion of every purchase is donated to various philanthropic organizations on a local and global scale. We strive to uplift and inspire others to join our movement to stand out. for good.

Primary Responsibilities/Accountability:

Drives revenue and provides guests with exceptional service through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment.
Consistently provides exceptional guest service, and achieves individual quantifiable sales goals.

Recovers and replenishes the store, executes merchandising directives and maintains visual merchandising presentations.

Understands the Altar’d State culture, and ensures compliance with all Altar’d State values & practices, and store operational standards

Maintains clean store environment.

Additional responsibilities assigned by management team.

Revenue Generation:

Consistently meets or exceeds store and individual goals of Sales Per Hour (SPH), transactions per hour (TPH), Dollars Per Transaction (DPT) and contributes to the store’s overall goals.

Guest Interactions:

Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards.

Acknowledges, interacts and builds relationships with guests, creates guest loyalty.

Consistently receives positive, unsolicited guest feedback.

Communicates effectively with store management and guests.

Treats others fairly, with respect, and values differences; does not pass judgment on potential guests.

Supports an environment of learning and trust by acting as a positive role model.

Store Operations:

Completes opening/closing procedures and tasks as directed by management with a guest focus.

Is able to locate merchandise and maintain organization.

Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets.

Maintains a safe work environment and reports any potential hazards to management.

Participates and assists in the preparation for the stores’ inventory.

Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business.

Technical Expertise:

Demonstrates a desire and ability to be learner responsible and navigates the Altar’d State computer systems.

Performs register transactions quickly and efficiently.

Processes transactions accurately; able to handle cash and provide change without error.

Operates phone, answering calls with an appropriate greeting.

Must be 18 years of age

Amazon Books – Lead Retail Associate

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About the Team
Join the Amazon Stores team that launched Amazon Books and Amazon 4-star. Amazon’s stores provide a unique, physical extension of Amazon.com through a highly curated assortment of unique in-store shopping experience where customers can discover the next product they’ll love and interact with our knowledgeable and engaging associates. If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.

About the Role
Amazon is a looking for a Lead Retail Associate who can bring Amazon’s customer obsession to life in a retail environment and make Amazon stores a destination for discovering the best that Amazon.com has to offer, whether that be books, devices, services, or other highly rated products from Amazon.com. You will assist the manager with store operations, maintain a key to the store and have floor leader responsibilities. You will play a vital role in modeling expectations for associates and contribute to a strong culture based on customer obsession, trust, respect, continuous learning, and fun.
In this role, you will:

• Be an expert in interacting with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
• Maintain deep product knowledge with the ability to clearly and effectively communicate and demonstrate product features, pricing, and program offers to customers.
• Provide ongoing training in areas including demo and selling skills, product knowledge, and store operations, and assist manager in identifying training needs.
• Maintain a key to the store and open and close the store following the proper procedures.
• Support floor leader responsibilities including providing peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches.
• Support supervisory tasks such as scheduling, payroll management, timesheet verification, and time and attendance.
• Participate in associate onboarding and in associate interviews as required.
• Contribute to continuous improvement of the customer experience and store operations by participating in the development of best practices and continuous product knowledge.
• Assist manager with operational functions, including merchandising, safety, reporting, and supply orders.
• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong store culture.
• Troubleshoot on-site, ensuring all product displays are working properly and assisting customers with products they have purchased.
• Work with manager to maintain the physical safety of the merchandise and the store.
• Work in a fast changing and ambiguous environment.
• Perform additional duties as assigned.
· Work flexible hours including nights, weekends and holidays
· You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time with or without reasonable accommodation
Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

BASIC QUALIFICATIONS

· High School or equivalent diploma
· 3+ years of experience in retail or customer facing environment, or 1+ years of Amazon experience
· 1+ year of retail key holder experience with opening and closing responsibilities, or previous Amazon experience
· Experience working independently with minimal supervision
· Candidates must be at least 18 years of age
· Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

PREFERRED QUALIFICATIONS

· · Prior experience working in Amazon Physical Stores
· · Prior merchandising or planogram experience
· · Proficient with computers and Microsoft Office (Outlook, Word, Excel)
· · Prior experience in training others
· · Strong verbal communication and customer service skills
· · Previous experience in providing peer-to-peer feedback
· · Demonstrated success in problem solving and delivering results

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Anthropologie – Customer Associate

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A Customer Associate supports the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor – greeting customers, selling, product knowledge, styling, cash wrap, restock and overall shopkeeping.

 

REPORTS TO:  Leadership Team

CUSTOMER CONNECTION

  • Supports environment of genuine customer connection
  • Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
  • Demonstrates extraordinary service
  • Takes ownership of individual awareness of product knowledge and current trend

 

PEOPLE & DEVELOPMENT

  • Supports new hires through mentorship
  • Is self-aware and focused on self-development
  • Collaborates with the team during morning and closing meetings

 

LEADERSHIP

  • Possesses strong written and verbal communication skills, strong assessment and decision-making skills
  • Provides global insight in relationship to the customer experience to the leadership team
  • Participates in ongoing staff education and through sharing of product knowledge

 

AESTHETIC UNDERSTANDING AND APPLICATION

  • Is knowledgeable of trend and supports brand messaging
  • Gains understanding of how merchant skills impact business and the customer experience

 

BENEFITS

As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more. http://www.urbn.com/work-with-us/benefits

Sound like a good fit?

If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about Anthropologie and all URBN brands at http://www.urbn.com/

 

Anthropologie – Department Supervisor

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A Department Supervisor contributes to a profitable and customer-centric environment through development of a team and support of department responsibilities. They support selling/operations of their department and gains proficiencies in total store operations, the life cycle of product, and managing the customer experience.

REPORTS TO:  Department Manager

CUSTOMER CONNECTION

  • Cultivates an environment of genuine customer connection
  • Demonstrates extraordinary service, leading by example on the sales floor
  • Facilitates an energized pace and positive service environment
  • Acts as a brand ambassador reflective of the company values and aesthetic
  • Supports the store to drive selling and service to achieve weekly goals
  • Engages with local community via events and social media platforms

 

LEADERSHIP

  • Possesses strong written and verbal communication skills, strong assessment and decision-making skills
  • Is an entrepreneur, takes smart risks with measurable results
  • Provides global and department insight in relationship to the customer experience to the leadership team
  • Participates in ongoing staff education through sharing of product knowledge
  • Builds and maintains productive partnerships
  • Facilitates the sharing of product knowledge for department

 

PEOPLE & DEVELOPMENT

  • Supports the leadership team  in recruiting, hiring, and retaining top talent to build bench for the store
  • Participates in leading a thorough and thoughtful onboarding for New Hires
  • Ensures that development happens through all levels of the team
  • Plans and executes meetings that are collaborative, educational and motivational
  • Administers performance appraisals, sets goals and follows up
  • Delivers coaching and counseling in consistent and timely manner
  • Takes responsibility for own development and professional growth, identifies and trains replacement in preparation for career progression

 

AESTHETIC UNDERSTANDING & APPLICATION

  • Upholds stock-to-sales processes and presentation standards
  • Develops proficiencies in assessment of merchandising and outfitting
  • Develops proficiencies in understanding and application of merchant skills to impact business and the customer experience
  • Collaborates with Store Manager  and Visual Manager to assess merchandising and outfitting
  • Leads department team to understand and apply merchant skills to impact business and the customer experience
  • Gains proficiencies that is reflective of trend and supports brand messaging

 

BENEFITS

As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more. http://www.urbn.com/work-with-us/benefits

Sound like a good fit?

If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about Anthropologie and all URBN brands at http://www.urbn.com/

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Apply Now!

Anthropologie- Department Sales Manager

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A Department Sales Manager contributes to a profitable and customer-centric environment through development of a team and ownership of department responsibility. Manages the selling and operations of department. Supports total store operations, facilitates product flow, and applies merchant skills to curate a compelling customer experience.

REPORTS TO:  Store Brand Leader

PARTNERS WITH: Additional Department Manager and Visual Merchandising Manager

 

PEOPLE & DEVELOPMENT

  • Supports the SBL in recruiting, hiring, and retaining top talent to build bench for the store
  • Supports the SBL in creating and maintaining a succession strategy
  • Facilitates a thorough and thoughtful onboarding for New Hires
  • Takes responsibility for own development and professional growth
  • Ensures that development happens through all levels of the team
  • Creates a culture of action and accountability
  • Plans and executes meetings that are collaborative, educational and motivational
  • Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.
  • Ensures that coaching and counseling is consistent and timely

 

CUSTOMER CONNECTION

  • Cultivates an environment of genuine customer connection
  • Demonstrates extraordinary service, leading by example on the sales floor
  • Facilitates an energized pace, positive service environment and team development through the MOD role
  • Acts as a brand ambassador reflective of the company values and aesthetic
  • Understands multi-channel business – implements processes and utilizes tools to better service the customer
  • Oversees utilization of personal stylists and/or fitting room experts to elevate service, outfitting, and team development of these skills
  • Engages with local community via events and social media platforms

 

LEADERSHIP

  • Possesses strong written and verbal communication skills, strong assessment and decision-making skills
  • Is an entrepreneur, takes smart risks with measurable results
  • Provides global and department insight related to the customer experience and communicates information to district team and home office
  • Facilitates the sharing of product knowledge for department
  • Builds and maintains productive partnerships

 

AESTHETIC UNDERSTANDING & APPLICATION

  • Upholds stock-to-sales processes and presentation standards
  • Collaborates with SM and VM to assess merchandising and outfitting
  • Leads department team to understand and apply merchant skills to impact business and the customer experience
  • Manages product placement within department that is reflective of trend and supports brand messaging
  • Maintains an effective store structure, floor plan, and appropriate fixture usage within department

 

OPERATING PROCEDURES

  • Upholds and ensures compliance with markdowns, transfers and restock standard within the department
  • Adheres to and develops awareness around internal and external Loss Prevention procedures
  • Executes Weekly, Monthly and Quarterly Plans established by SM and VM
  • Upholds all Company Policy and Procedures

 

 

BENEFITS

As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more. http://www.urbn.com/work-with-us/benefits

Sound like a good fit?

If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about Anthropologie and all URBN brands at http://www.urbn.com/

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Apply Now!

Athleta – Brand Assoicate

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  • Manager Name: Ellen Laroche

Contact: Ellen_LaRoche@stores.gap.com

APPLY NOW

About Athleta

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

Collaboration is a real thing here — because we know that individually we’re strong, but together we’re unstoppable. Athleta is a certified B Corporation, which means that we put people and planet right up there with profit, and we’re committed to using business as a force for good.

About the role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you’ll do

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omni-channel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues and returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

Who you are

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Athleta

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, and 30% off at Outlet.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. This year, we’ve been named as one of the Best Places to Work by the Humans Rights Campaign for the fourteenth consecutive year and have been included in the 2019 Bloomberg Gender-Equality Index for the second year in a row.

Banana Republic – Full-time Lead

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  • Hours per week: 40

ABOUT THE ROLE
As a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned. You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading process(es) and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, you’ll teach and coach your team and drive behaviors to deliver a best-in-class experience to our customers.

WHAT YOU’LL DO

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote customer loyalty by educating customers about our loyalty programs.
  • Serve as a role model to achieve priorities in store with the customer as the primary focus.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience by using all omni channel offerings.
  • Take action based upon direction from the Service Leader and collaborate effectively with employees.
  • Support Service Leader duties during non-peak hours.
  • Build and share expertise in an assigned specialized functional area.
  • Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store as needed.
  • Be accountable to personal goals which contribute to overall store goals and results.

WHO YOU ARE

  • A current or previous retail employee with 6 or more months of experience.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Able to demonstrate interest and initiative to develop skills and improve capabilities.
  • Passionate about retail and thrive in a fast-paced environment.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
  • Ability to travel as required

 

BENEFITS AT BANANA REPUBLIC

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*

 

Boston Interiors – Furniture Sales Design Associate

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IMMEDIATE OPENINGS in our Dedham location– APPLY TODAY!

Are you a people person who has a flair for design?  Would you enjoy working with customers in our beautiful showrooms to help them select home furnishings and accessories?  Do you want to maximize your earning potential while having fun at work?  If so, you may be a candidate for one of our sales openings!

Our Story:

Boston Interiors (www.bostoninteriors.com) began in 1979 in Brookline Village, Massachusetts with a focus on bedroom furniture. The company quickly expanded into offering furniture products for the entire home, with an emphasis on casual living.  Guided by integrity, family values, and a determination to exceed the customers’ expectations, Boston Interiors has evolved into a leading specialty home furnishings retailer.  We offer customers a distinctive blend of stylish, finely-crafted furniture and accessories, professional design assistance, and exceptional value within our nine retail locations from Cape Cod to New Hampshire.

If you enjoy home interiors and the opportunity to connect and establish relationships with customers within a supportive team, Boston Interiors offers an exceptional environment in which to cultivate and expand your professional talents while maximizing your earning potential.  Join us and become part of an organization that has been recognized as “Best of Boston”, “Best of the South Shore”, and “Best of Cape Cod”.  Boston Interiors is nationally recognized for its innovative product offerings, furnishing its customers with fresh and affordable ideas for comfortable living while incorporating many eco-friendly products along with products handcrafted in the USA.

What We Offer:
Boston Interiors provides a well-balanced, competitive compensation package for employees including:

  • Paid vacation and holidays
  • Paid training
  • Health, dental and disability insurance
  • Dependent care, medical and dental flexible spending accounts
  • Generous employee discounts
  • 401K matching
  • Profit sharing
  • Tuition reimbursement

Who You Are:

  • Enthusiastic
  • Flexible
  • Self-motivated
  • Positive and engaging
  • Professional
  • Team player, open and honest

 

The Experience, Skills and Knowledge You Bring:

  • College Degree (2-year minimum) in Business Management, Interior Design, Fine Arts, Fashion, Architecture, Communications, Psychology, Marketing, Liberal Arts
  • Previous experience in sales, customer service, or other related fields; retail sales background, preferably with furniture or related industries, is preferred
  • Ability to work in a fast-paced commission-based environment
  • Excellent interpersonal customer service and communication skills
  • Ability to work closely with peers in a professional environment
  • Ability to multitask, stay organized and focused
  • Outstanding verbal and written communication skills
  • Strong PC skills, specifically with Microsoft Office applications and Windows Operating System
  • Proficient in basic math; ability to use a calculator and calculate percentages and ratio
  • Basic design skills such as creating floor plans and color consultation preferred
  • Ability to work a flexible schedule including nights and weekends

 

To apply, please send your resume with the job title in the subject line to: jobs@bostoninteriors.com

Disclaimers:

Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Boston Interiors is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Boston Interiors discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law. 

 

Caffe Nero – Barista

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  • Hours per week: 35-40

Role Summary:
To embody the Caffè Nero culture by helping customers by providing product and service information and resolving technical issues.

Job Responsibilities:
• Smile and welcome customers when they enter the coffeehouse
• Prepare & serve handcrafted coffee beverages
• Serve fresh baked pastries and handmade sandwiches
• Provide 1 to 1 service to all customers; from hello to goodbye
• Follow Caffe Nero coffee standards everyday
• Develop and maintain a knowledge base of the evolving products and services

Job Qualifications:
• Must be passionate about taking care of customers and making them happy
• Contribute daily to the Caffe Nero team
• Get to know, support, and care for your Caffe Nero family
• Enjoy working in a fun, yet demanding and fast paced environment
• To succeed, we feel you will need to have a great attitude and lots of energy. In return you will receive full training on everything from how to make an Espresso to a Decaf Soy Latte to training to become a Manager in the future.
• This is a great opportunity to start or advance your career.

What You Can Expect
Family Environment filled with our people who are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design! Learning to perfect your coffee making skills and to deliver a top rate experience to our customers. The opportunity to develop your career — fast! Over 80% of our current Store Managers started out as baristas, and we have ambitious growth plans.

Caffe Nero – Shift Leader

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  • Hours per week: 35-40

Role Summary:
To embody the Caffè Nero culture by helping customers by providing product and service information and resolving technical issues.

Job Responsibilities:
• Build a great team and retain them
• Communicate openly and honestly to all Caffe Nero team members
• Offer Friendly Service and Excellent Speed of Service and Queue Management
• Provide 1st class standards
• Maximize top line sales and deliver on bottom line results
• Be the role model for upholding Caffe Nero coffee standards everyday

Job Qualifications:
• Previous supervisor and cash handling highly preferred
• Nurture and develop all team members to fullest potential
• Must be passionate about taking care of customers and making them happy
• Contribute daily to the Caffe Nero team
• Get to know, support, and care for your Caffe Nero family
• Enjoy working in a fun, yet demanding and fast paced environment
• Ensure all team members are properly trained and developed everyday
• This is a great opportunity to start or advance your career

What You Can Expect
At Nero you will be part of a family, that’s how we think of ourselves here. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design – you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top rate experience to our customers.

We will also give you the opportunity to develop your career — fast! Over 80% of our current Store Managers started out as baristas, and we have ambitious growth plans.

Carhartt – Retail Brand Ambassador (PT)

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Position Details

Position Location: Dedham, MA

Department: Retail Store Operations

Reports To: Store Manager

FLSA Status: Non-Exempt (Overtime Eligible)

Summary

We are proud to be making Best-In-Class apparel for the active worker. Our dedication to quality is not only reflected in our products but also in our people. At Carhartt, we are committed to providing:
– Our consumer with a brand they can trust and depend on.
– Our associates with career challenges and rewards.
– Our communities with support and assistance.

Our work environment is friendly, business casual, family oriented and welcoming to everyone. Being an equal opportunity employer, we are a diverse workforce with associates located around the globe and across multiple cultures. We advocate an open door policy, teamwork, career growth, and promoting from within. Our associates are our most valuable assets and we invest in them through rewarding career opportunities.

Responsibilities

  • Enthusiastically promote the brand by being an ambassador for Carhartt.
  • Work as a team member to achieve/exceed the overall store’s total revenue goals.
  • Provide an extraordinary shopping experience by connecting with your customers through meeting and anticipating their needs.
  • Identify sales opportunities finding the perfect solution for each and every customer.
  • Support the store management team in achievement of financial and operational objectives with regards to expense control, loss prevention and safety.
  • Maintain the appearance of the selling floor; restock and merchandise according to Carhartt standards and company directives.
  • Ensure ease of customer shopping experience through visual presentation and overall store maintenance.
  • Actively participate in merchandising activities including, but not limited to:  daily stock maintenance, folding, and floor changeovers.
  • Establish and maintain positive working relationships with management, customers and co-workers.
  • Provide the Carhartt high level of customer service and satisfaction with every customer and sales opportunity.
  • Fully support the Store Manager and Corporate with all functions and direction as necessary.
  • Store is fully stocked, visually appealing, and gives each and every customer a unique Carhartt shopping experience.

Education

  • High School Diploma or GED Equivalent

Required Skills and Experience

  • Previous retail experience preferred.
  • Excellent organization, prioritization and communication skills.
  • Exceptional team and collaboration skills.
  • Strong PC skills:  POS Systems and Microsoft Office.

Working Conditions

  • EEO
  • Moderate Lifting (30-40 lbs.)
  • Retail Environment
  • Retail Hours
  • Tobacco Free
  • Travel (5%)

 

Apply in Store.

Free People – Key Holder

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A Key Holder collaborates with the store management in supervision of store operations and leading a store environment that is engaging and inspiring to the customer and store team. This includes driving sales, awareness of key metrics, and development of others. This role is a key holding position.

Brand Experience:

  •  Influence: acts as a brand representative reflective of the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
  • Customer Connection: empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience
  • Utilize in Store Technology: delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications for an efficient customer engagement

 

Leadership + Team Management

  • Empowerment: acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
  • Lead by Example: actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
  • Share Knowledge: takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as Threads, MPOS, the Freeway, and voice of customer tools

 

Visual + Business Operations

  •  Store Operations: supports the store management team by participating in daily opening and closing office procedures and execution of operations
  •  Support Product Flow: collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP’s visual and display standards; ensures omni-channel orders are processed timely and accurately
  • Awareness: adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

 

Communication + Relationships

  • Communication: stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses
  • Positivity: eager to develop new skills while being open and responsive to feedback; enhances customer experience by utilizing strong positive communication
  • Mentorship: guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

H&M – Retail Sales Advisor

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This is H&M.  Together we make it possible.

The word “Advisor” is pretty deliberate… Plenty of places focus on selling clothes, but helping people understand their personal style is what sets H&M apart. In the fast-paced and exciting world of retail, our Sales Advisors are there to ensure that our customers enjoy a fantastic shopping experience. That might be something as big as providing them style advice, or small as making them feel more comfortable by showing them the fitting rooms. Whatever the task, it’s all about providing best in class customer service to some of the best dressed shoppers out there.

 Overall Job Function: Optimizes the store´s selling by providing the customers with a pleasant shopping experience, including customers with garment options and direct service.
RESPONSIBILITIES:
Customer Service
  • Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point
  • Answer phones courteously and promptly
Job Knowledge
  • Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities
  • Ring on the register, report and handle all required transactions, issue receipts and pack merchandise
  • Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags
Efficiency
  • Execute reductions, price changes, transfers and cash register routines
  • Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed
Team Player
  • Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M’s store standards
  • Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook
Minimum Candidate Qualifications:
  • High School graduate or equivalent preferred
  • 6 months of experience in customer service, retail industry preferred
  • Ability to lift in excess of 20 pounds
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)  for a short distance
  • Ability to climb a ladder and use a step stool
Competencies:
  • Excellent customer service skills
  • Ability to recognize and execute selling opportunities
  • Ability and willingness to run a cash register
  • Good communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • Ability to take initiative to complete tasks and solve problems
  • Ability to meet deadlines
  • Ability to manage time and prioritize
  • Must be able to work a flexible work schedule including nights and weekends

Job Status: Nonexempt, Hourly (Part-Time or Full-Time)

Kendra Scott – Assistant Store Manager

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About Kendra Scott

We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion, and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts, and e-commerce. Our headquarters are in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.

Who are we looking for?

We are looking for energetic and customer service-focused leaders to assist our Store Managers in building Kendra Scott culture, customer experience, brand awareness, and operations in our store. If you are passionate about being a Retail Assistant Manager in a fun-filled, team-oriented work environment – Kendra Scott is for you!

What will you do?

  • Lead, coach, and develop a team that reflects our core values and provides a “WOW” customer experience
  • Be an ambassador for Kendra Scott in the store and in the community
  • Support the Store Manager with store re-merchandising and maintenance
  • Follow and be an example for staff on all processes and procedures regarding inventory management, product receipts, transfers, sales, and scheduling
  • Facilitate continuous training on corporate policies and standards
  • Lead inventory processes in collaboration with Store Manager
  • Assist with store efforts in community outreach and local event planning to increase traffic in the store
  • Develop key relationships with customers that will help drive awareness, positioning us to be a part of the community
  • Assist the Store Manager with store profitability by managing expenses, discounts, and other controllable expenses
  • Work closely with the Community Relations and Events Manager to maintain the events calendar and determine the support needed for each event
  • Spend significant time selling to identify customer needs, building team spirit, and acting as a store and market leader for the company
  • Assist Community Relations and Events Manager with responding to and fulfilling local donation requests, as needed

 

Got skills?

  • Must be over the age of 18.
  • 2+ years of retail experience.
  • Demonstrated ability to lead a team.
  • Ability to represent the Kendra Scott brand in all situations.
  • Strong connection with local media, non-profit organizations and other key partners to drive traffic and awareness.
  • Possess exceptional organizational and communication skills.
  • Demonstrate strong leadership skills. Ability to gain respect and trust as a leader quickly.
  • A real passion for living and representing the three pillars of Kendra Scott.
  • Instinctual dedication to provide the highest level of customer service no matter what.

 

The Good Stuff

  • 401 K Plan – Subject to eligibility.
  • Commission based on store performance.
  • Everyday 60% discount on select products.
  • Family Fund – assistance for employees facing financial hardships.
  • Medical, Dental, Vision, Long term disability, and Life insurance.
  • Paid holidays and 1.5x hourly rate for holidays worked.
  • Paid Time Off.
  • Parental Leave.
  • Referral Bonus up to $700.
  • Two paid days for team philanthropic volunteering.

Kendra Scott – Retail Sales Associate

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About Kendra Scott

We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion, and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts, and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.

Who are we looking for?

We are looking for enthusiastic, fashion-forward customer advocates to carry out the Kendra Scott culture in our stores and communities. You will experience a fast growing multi-channel business that values customers and employees. Your experience here will give you the opportunity to sharpen your strengths through on the job training and help you learn new skills in retail, management and the many departments that support a growing organization

What will you do?

  • Go above and beyond to create an unforgettable customer service experience
  • You will act as an advocate for Kendra Scott both in the store and the community
  • Act as a stylist and personal shopper by using your creativity to build entire looks using Kendra Scott jewelry
  • Build the Kendra Scott brand in your community through participation in trunk shows, charity events, and team volunteer outings
  • Understand and participate in inventory procedures
  • Know the details of upcoming events, actively participate in event execution, and network with customers to share event leads with the Community Relations and Events Manager
  • Participate in monthly product training meetings
  • Have an enthusiastic approach to help cultivate a culture of camaraderie among fellow employees and customers
  • Proactively assists in store opening/closing duties

 

Got skills?

  • Must be over the age of 18.
  • Retail experience is preferred but not required.
  • A real passion for living and representing the three pillars of Kendra Scott
  • Strong leadership skills
  • The ability to think and act quickly while maintaining a polished composure under any circumstance
  • The willingness to throw a helping hand into anything is always a plus
  • Instinctual dedication to provide the highest level of customer service no matter what.
  • An enthusiasm for fashion, keeping up with trends and styling Kendra Scott products

 

The Good Stuff

  • 401 K Plan – Subject to eligibility.
  • Commission based on store performance.
  • Everyday 60% discount on select products.
  • Family Fund – assistance for employees facing financial hardships.
  • Medical, Dental, Vision, Long term disability, and Life insurance – Subject to eligibility.
  • Paid holidays and 1.5x hourly rate for holidays worked – Subject to eligibility.
  • Paid Time Off.
  • Parental Leave.
  • Referral Bonus up to $700.
  • Two paid days for team philanthropic volunteering.

Kings – Bowling Technician

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Join the Kings team in Dedham!

Hiring both Full-time & Part-time Bowling Technicians.

Apply Now!

Kings – Busser

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Join the Kings team in Dedham!

Hiring both Full-time & Part-time Bussers.

Apply Now!

L.L.Bean – Outdoor Discovery Schools Instructor (Kayaking and/or SUP)

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Overview

L.L.Bean has been a trusted source for quality apparel, reliable outdoor equipment and expert advice for over 100 years.  Leon Leonwood Bean (L.L. Bean) founded his business in 1912 on a passion for the outdoors, a profound believe in honesty, and an unwavering commitment to quality and customer satisfaction.   Since we opened for business, the principles of innovation, integrity, service and respect have helped develop our brand and fueled our success.

As an ODS Instructor for L.L.Bean you’ll be joining one of the most respected retailers in the country.  Satisfy your craving for problem solving in an active, busy job in a great work environment.  You’ll have the opportunity to use your ability to improve processes and organize to create efficient merchandise receiving and replenishment processes.  Develop your leadership skills as you assist the area supervisor in creating a positive, engaged and focused work environment.

Position description:
Our ODS Instructors are confident self-aware leaders who are passionate about the outdoors and the environment. They maintain highly technical expertise and possess the ability to lead and inspire others to participate in ODS activities. They are able to quickly build strong connections with people through open communication, excellent speaking skills and compassion. They recognize how ODS fits into LL Bean’s retail business. They are sales oriented. Instructors are sufficiently fit to participate in all relevant ODS activities and maintain ample energy, strength and focus to assist participants and instructors with physical and emotional obstacles.

Outdoor Discovery Schools Goals:

•Promote and retain new and younger customers with our dynamic, creative classes and new activities.
•Inspire people to engage in new outdoor activities.
•Increase participation by providing exemplary service.
•Increase sales conversion rate of ODS customers especially in equipment, outer and active wear categories.

Responsibilities:
•Safety
•Demonstrates ability to create a safe and inclusive environment for all participants.
•Understand and consistently perform all responsibilities associated with our safety protocols and program procedures.
•Confirms all equipment used is in appropriate working condition.
•Report any unsafe acts or conditions to the appropriate person.

Communication:

•Conducts self at all times according to the highest ethical and moral standards.
•Represents the teaching profession at its highest level at all times.
•Communicates and lives our company core values of Outdoor Heritage, Service, Respect, Integrity, Perseverance, Safe and Healthy Living.
•Communicate professionally with all stake holders.
•Participates in daily start up meetings.
•Provide professional and timely feedback to peers and colleagues when the need arisesKnows and maintains expertise of equipment and products (as relevant) utilized in the courses you teach.
•Knows specifications (uses, materials, pros and cons) of relevant L.L.Bean equipment and apparel and effectively shares information with customers to encourage product sales.
•Participates in promotional events when equipment expertise is needed.
•Is knowledgeable about regional ODS programs, and promotional offerings.

Course curriculum:

•Has a firm understanding of course content.
•Possess the ability to teach in a relaxed, clear and confident manner to a variety of participants and demographics.
•Effectively delivers all components of the curriculum in the allotted time.
•Delivers all key points required for course openings and closings

Perform daily administrative duties associated with instructing classes.
•Accurate and daily completion of the Daily Activity Reports (DAR’s)
•Participant agreements
•Roster
•Incident report
•Vehicle log
•ADA documentation
•Facilities Inspection log
•Other as assigned
•Assume additional related duties and responsibilities as assigned.

For more information and to apply, click here

L.L.Bean offers competitive wages, additional pay if working on a holiday, access to 401(k) program, as well as a significant (20%-33.3%) employee discount.
For more details, please refer to the benefits section on our website at www.llbeancareers.com

We recognize the importance of diversity in creating a better world and a stronger organization.
L.L.Bean is an equal opportunity employer

Legal C Bar – Busser

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Come grow with us! We are looking for motivated Bussers who want to be a part of a fantastic team!

The Busser is responsible for clearing/bussing and resetting tables in order to maintain the welcoming and hospitable environment that Legal Sea Foods promises its Guests.

Must enjoy a fast paced working environment.

Become a part of a family run business that prides itself on providing a great employee experience!

Apply Now!

Legal C Bar – Cooks

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Line Cook:

Fishing for a fresh opportunity? We are looking for experienced and reliable Line Cooks with a strong attention to detail as well as a commitment to quality!

The Line Cook is responsible for preparing menu items to Legal Sea Foods exemplary standards and in accordance with recipe specifications. 

We are looking for individuals who enjoy a fast paced and team oriented environment.  

Become a part of a family run business that prides itself on providing a great employee experience!

Apply Now!

Legal C Bar – Host/Hostess

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Get caught up in our culture! We are looking for polished and hospitable Host Staff Members!

The Host/Hostess is responsible for connecting with the guest in a friendly and personalized manner while facilitating the flow of the restaurant.

As the first and last impression for the guest, hospitality as well as a warm and friendly demeanor is a MUST.

Become a part of a family run business that prides itself on providing a great employee experience!

Apply Now!

LOFT – Sales Associate

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Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:

  • Embraces our values & sets an example through his/her behaviors
  • Responsible for compliance with all ANN INC. practices and procedures
  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads

Position Requirements:

  • Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.’s guidelines
  • Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
  • Accuracy: Ability to handle cash and provide change without error
  • Schedule: Remains flexible in scheduling that meets the needs of the business
  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room

 

For more information and to apply, please click here.

lululemon – Full Time Educator

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who we are:
Yoga is our first love, and we also make technical product for running, training and pretty much every other way you like to sweat. You can find our stores all around the world, from Vancouver to Dubai, and places in between. Our vision is to create transformational experiences for people to live happy, healthy, fun lives and our mission is to elevate the world through the power of practice.

who you are
You are the foundation of our success as an organization. You are an expert in creating world-class guest experience in our retail stores. You deliver this experience by connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
You share exemplary product knowledge in every guest interaction, through education on special features, benefits, fabric properties, usage and care instructions in a way that is relevant to each unique guest, and you collect design feedback to continually elevate lululemon product design. You leverage product resources to elevate technical product knowledge, and you share your knowledge with other members of the team to elevate the level of technical education on the floor every day.

a day in the life:

  • You create relationships with every guest to create excitement and fun about our culture, product and community, and you go above and beyond to exceed their expectations
  • You are knowledgeable and up to date on company communication, priorities, roll-outs and any additional information required by the Store Manager; you educate on guest-facing initiatives on the retail floor
  • You receive and process stock, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
  • You unpack boxes for inventory as required (boxes can weigh 5 – 30 lbs)
  • You are responsible for inventory management including receiving, processing, restocking + destocking, and visual merchandising
  • You assist in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, merchandising and changing mannequins as needed to maximize sell-through
  • You answer store phones and respond to voicemails and store email account as needed
  • You ensure items from fit rooms are cleaned, organized and returned to appropriate area
  • You prepare garments for hemming including pinning, completing necessary documentation (guest/store hemming slip); and educating regarding timelines for completion as well as preparing garments for guest pickup and/or shipping
  • You arrange shipping from store to guests, stores and warehouse as needed
  • You assist in closing the store for the day including: sizing, cleaning, collecting and removing trash and recycling and other duties as needed
  • You utilize Point of Sale system to accurately and efficiently process guest transactions; payments, refunds/exchanges and gift cards
  • You use hand held mobile devices to access and order product for our guests from our distribution and ecommerce channels
  • You are aware of company safety policies and procedures and you work in partnership with your team to ensure a safe workplace
  • You educate on your local community programs including local studios, instructors and events
  • You demonstrate exemplary community education in every guest interaction and you explain the “why” behind events/experiences and enroll guests in attending them
  • You facilitate relationships with sweat influencers in your store’s community by enrolling relevant guests in our Sweat Collective program and gathering product feedback
  • You know all current ambassadors by name and expertise and you facilitate the introduction of ambassadors to the team and other leaders in the community
  • Under the direction of the Store Manager/Assistant Manager/Key Leader, you perform/complete other additional projects, duties, and assignments as required and/or by request

must haves:

  • You have a passion for customer service and delivering an exceptional experience for guests
  • You integrate fun and joy as a way of being and working (aka you don’t take yourself too seriously)
  • You acknowledge the presence of choice in every moment and take personal responsibility for your life
  • You possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • You communicate with honesty and kindness, and create the space for others to do the same
  • You lead with courage, knowing the possibility of greatness is bigger than the fear of failure
  • You foster connection by putting people first and building trusting relationships

qualifications:

  • All employees’ availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs, and this schedule could include a combination of shift times, including mornings, evenings, and weekends
  • lululemon reserves the right to make amendments to the schedule and/ or availability requirements from time to time and at its sole discretion
  • All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
  • Applicants are a minimum of 18 years of age
  • High school diploma or GED preferred

the finer print:

  • Who your leader is: Store Manager, Assistant Manager(s) + Key Leaders
  • Where you spend your time: Retail floor
  • Hours expectation:
    • Part time: up to 23 hours
    • Full time: 24-40 hours
  • Status: Non-Exempt

lululemon – Key Leader

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who we are: 
Yoga is our first love, and we also make technical product for running, training and pretty much every other way you like to sweat. You can find our stores all around the world, from Vancouver to Dubai, and places in between. Our vision is to create transformational experiences for people to live happy, healthy, fun lives.

who you are
You are an essential part of the store leadership team and the educator and guest experience every day. You are responsible for facilitating the educator experience, creating an outstanding guest experience through connection, and overseeing all operations of the retail floor. You are a part of every area of the retail store including product, community, operations and people.
You take initiative, have strong assessment skills and provide feedback for your team and are agile in adapting to the ebbs and flows of the day to day business. You work closely with the Store Manager and Assistant Manager in providing coaching on people experience, guest experience and business needs.

a day in the life:

  • You are accountable for the experience of your team and your guests. You oversee the level of technical education on the floor, you ensure that that every guest receives an outstanding experience, and you speak authentically about our product, community and culture
  • You have strong time management skills, strategically manage the day-to-day operations of the sales floor, and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
  • You are knowledgeable and up to date on company communication, priorities, roll-outs and any additional information required by the Store Manager; you educate on guest-facing initiatives on the retail floor
  • You lead the team in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, merchandising and changing mannequins as needed to maximize sell-through
  • You answer store phones and respond to voicemails and store email account as needed
  • You ensure items from fit rooms are cleaned, organized and returned to appropriate area
  • You prepare garments for hemming including pinning, completing necessary documentation (guest/store hemming slip); and educating regarding timelines for completion as well as preparing garments for guest pickup and/or shipping
  • You arrange shipping from store to guests, stores and warehouse as needed
  • You lead in closing the store for the day including: sizing, cleaning, collecting and removing trash and recycling and other duties as needed
  • You utilize Point of Sale system, process payments, refunds/exchanges and issue gift cards
  • You use hand held mobile devices to access and order product for our guests from our distribution and ecommerce channels
  • You are aware of company safety policies and procedures and you work in partnership with your team to ensure a safe workplace
  • You educate on your local community programs including local studios, instructors and events
  • You demonstrate exemplary community education in every guest interaction and you explain the “why” behind events/experiences and enroll guests in attending them
  • You facilitate relationships with sweat influencers in your store’s community by enrolling relevant guests in our Sweat Collective program and gathering product feedback
  • You know all current ambassadors by name and expertise and you facilitate the introduction of ambassadors to the team and other leaders in the community
  • You receive and process stock, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
  • You unpack boxes for inventory as required (boxes can weigh 5 – 30 lbs)
  • You are responsible for inventory management including receiving, processing, restocking + destocking, and visual merchandising
  • You leverage all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
  • Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

 

must haves:

  • You have a passion for customer service and delivering an exceptional experience for guests
  • You integrate fun and joy as a way of being and working (aka you don’t take yourself too seriously)
  • You acknowledge the presence of choice in every moment and take personal responsibility for your life
  • You possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • You communicate with honesty and kindness, and create the space for others to do the same
  • You lead with courage, knowing the possibility of greatness is bigger than the fear of failure
  • You foster connection by putting people first and building trusting relationships

 

qualifications:

  • All employees’ availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs, and this schedule could include a combination of shift times, including mornings, evenings, and weekends
  • lululemon reserves the right to make amendments to the schedule and/ or availability requirements from time to time and at its sole discretion
  • All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
  • High school diploma or GED preferred; completion of post-secondary education will be considered an asset
  • Applicants are a minimum of 18 years of age
  • Management experience preferred

 

the finer print:

  • Who your leader is: Store Manager + Assistant Manager(s)
  • Where you spend your time: Retail floor
  • Hours expectation:
    • Full time: 24-40 hours (4-5 days per week)

lululemon – Part Time Educator

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who we are:
Yoga is our first love, and we also make technical product for running, training and pretty much every other way you like to sweat. You can find our stores all around the world, from Vancouver to Dubai, and places in between. Our vision is to create transformational experiences for people to live happy, healthy, fun lives and our mission is to elevate the world through the power of practice.

who you are:
You are the foundation of our success as an organization. You are an expert in creating world-class guest experience in our retail stores. You deliver this experience by connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
You share exemplary product knowledge in every guest interaction, through education on special features, benefits, fabric properties, usage and care instructions in a way that is relevant to each unique guest, and you collect design feedback to continually elevate lululemon product design. You leverage product resources to elevate technical product knowledge, and you share your knowledge with other members of the team to elevate the level of technical education on the floor every day.

a day in the life:

  • You create relationships with every guest to create excitement and fun about our culture, product and community, and you go above and beyond to exceed their expectations
  • You are knowledgeable and up to date on company communication, priorities, roll-outs and any additional information required by the Store Manager; you educate on guest-facing initiatives on the retail floor
  • You receive and process stock, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
  • You unpack boxes for inventory as required (boxes can weigh 5 – 30 lbs)
  • You are responsible for inventory management including receiving, processing, restocking + destocking, and visual merchandising
  • You assist in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, merchandising and changing mannequins as needed to maximize sell-through
  • You answer store phones and respond to voicemails and store email account as needed
  • You ensure items from fit rooms are cleaned, organized and returned to appropriate area
  • You prepare garments for hemming including pinning, completing necessary documentation (guest/store hemming slip); and educating regarding timelines for completion as well as preparing garments for guest pickup and/or shipping
  • You arrange shipping from store to guests, stores and warehouse as needed
  • You assist in closing the store for the day including: sizing, cleaning, collecting and removing trash and recycling and other duties as needed
  • You utilize Point of Sale system to accurately and efficiently process guest transactions; payments, refunds/exchanges and gift cards
  • You use hand held mobile devices to access and order product for our guests from our distribution and ecommerce channels
  • You are aware of company safety policies and procedures and you work in partnership with your team to ensure a safe workplace
  • You educate on your local community programs including local studios, instructors and events
  • You demonstrate exemplary community education in every guest interaction and you explain the “why” behind events/experiences and enroll guests in attending them
  • You facilitate relationships with sweat influencers in your store’s community by enrolling relevant guests in our Sweat Collective program and gathering product feedback
  • You know all current ambassadors by name and expertise and you facilitate the introduction of ambassadors to the team and other leaders in the community
  • Under the direction of the Store Manager/Assistant Manager/Key Leader, you perform/complete other additional projects, duties, and assignments as required and/or by request

must haves:

  • You have a passion for customer service and delivering an exceptional experience for guests
  • You integrate fun and joy as a way of being and working (aka you don’t take yourself too seriously)
  • You acknowledge the presence of choice in every moment and take personal responsibility for your life
  • You possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • You communicate with honesty and kindness, and create the space for others to do the same
  • You lead with courage, knowing the possibility of greatness is bigger than the fear of failure
  • You foster connection by putting people first and building trusting relationships

qualifications:

  • All employees’ availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs, and this schedule could include a combination of shift times, including mornings, evenings, and weekends
  • lululemon reserves the right to make amendments to the schedule and/ or availability requirements from time to time and at its sole discretion
  • All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
  • Applicants are a minimum of 18 years of age
  • High school diploma or GED preferred

the finer print:

  • Who your leader is: Store Manager, Assistant Manager(s) + Key Leaders
  • Where you spend your time: Retail floor
  • Hours expectation:
    • Part time: up to 23 hours
    • Full time: 24-40 hours
  • Status: Non-Exempt

 

Pandora – Sales Associate

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Join the Pandora team as a Seasonal Sales Associate!

For more information or to apply, please send an email to NAMRetailCareers@pandora.net and include the position title in the subject line with your resume to apply!

Paper Source – Customer Service Associate

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position Summary:

The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.

 

Essential responsibilities:

  • Consistently perform and leads by example all three steps of the Customer Service Initiative (CREATE):
    • Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations.
    • Respond to customers’ immediate needs
    • Explore your customers’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station.
    • Add relevant products to complete the project, take it to the next level and help with their whole checklist.
    • Think every customer regardless of purchase.
    • Empower customers to complete their creative projects at home and build customer loyalty.
    • Exhibits an attitude that is one of positive, can do and customer first with all
  • Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc
  • Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers
  • Resolve customer service related issues, elevating as needed to the Assistant or Store

 

Inspire Customers through product knowledge:

  • Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing.
  • Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to achieve company goals.
  • Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals.
  • Completes all required training modules and has a clear understanding of all available tools and resources to enhance the selling experience.

Drives sales and PROFITABILITY through key performance and manager on duty leadership:

  • Sells the benefits associated with capturing email addresses in our customer
  • Provide feedback to store management on customer requests, reaction to merchandise and store
  • Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.

 

requirements:

  • Demonstrated passion for Paper Source, our products, and providing extraordinary customer
  • Arts and crafts background preferred with minimum of 1 year in retail or service related
  • Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts
  • Ability to effectively maneuver around sales floor and May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds
  • Ability to work with /around cleaning chemicals and various art

 

Paper Source – Key Holder

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Position Summary:

The Key Holder supports the Store Management team through performing daily store opening and closing operations.

The Key Holder assumes responsibility of all store operations when Store Management personnel are out of the store.

 

Essential job responsibilities:

  • Consistently perform and leads by example all three steps of the Customer Service Initiative (CREATE):
    • Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations.
    • Respond to customers’ immediate needs
    • Explore your customers’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station.
    • Add relevant products to complete the project, take it to the next level and help with their whole checklist.
    • Think every customer regardless of purchase.
    • Empower customers to complete their creative projects at home and build customer loyalty.
    • Exhibits an attitude that is one of positive, can do and customer first with all
  • Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc
  • Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers
  • Resolve customer service related issues, elevating as needed to the Assistant or Store

 

Inspire Customers through product knowledge:

  • Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing.
  • Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to achieve company goals.
  • Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals.
  • Completes all required training modules and has a clear understanding of all available tools and resources to enhance the selling experience.

 

Execute Consistent operational Excellence:

  • Execute opening and closing store procedures including paperwork to company
  • Prepare daily agenda, communicates goals and delegates tasks to Customer Service
  • Manages inventory integrity procedures with accurate execution of receiving, restocking, transfers and reporting inventory discrepancies.

 

Drives sales and PROFITABILITY through key performance and manager on duty leadership:

  • Sells the benefits associated with capturing email addresses in our customer
  • Provide feedback to store management on customer requests, reaction to merchandise and store
  • Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, departmental goals, conversion goals, workshop goals, and ADT and UPT goals are met.
  • Leads the sale floor ensuring proper employee zoning to maximize the business and in-store customer experience.
  • Communicates to the team, hourly sales and ADT goals during MOD shift along with results.
  • Motivates and inspired team to drive business through modeling consistent selling

PF Changs – Dishwasher

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Join the PF Changs team in Dedham!

Hiring both Full-Time and Part-Time Dishwashers.

Apply Now!

PF Changs – Host/Hostess

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Join the PF Changs team in Dedham!

Hiring both Full-Time and Part-Time Hosts/Hostesses.

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PF Changs – Server

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Join the PF Changs team in Dedham!

Hiring both Full-Time and Part-Time Servers.

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PF Changs -Line Cook

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Join the PF Changs team in Dedham!

Hiring both Full-Time and Part-Time Line Cooks.

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T-Mobile – Associate Retail Sales

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Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They’re brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

What you’ll do in your role.

Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:
• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
• Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
• Approaching service and sales needs with patience, honesty and empathy.Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: • How our ever expanding-coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network!
• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
• How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to:
• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
• Successfully identify and handoff small business leads.

The experience you’ll bring.

• Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
• Desire to be a part of the game-changing T-Mobile store team.
• Competitive drive and confidence to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.

The Paper Store – Sales Associate

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Overview: The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Sales Associates are responsible for: delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. Sales Associates report directly to the Store Team Leader and all other members of management.

Job Purpose: Sales associates are responsible for providing customers with a unique shopping experience by utilizing The Paper Store G.U.E.S.T. service approach – our best practices of sales and service. Sales Associates responsibilities also include: following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.

Key Responsibilities:

  • Act as a The Paper Store Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
    • Greet and welcome every customer warmly and with enthusiasm
    • Understand customer needs by asking open-ended questions
    • Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
    • Suggest additional items to build onto sales by utilizing effective selling techniques
    • Thank the customer sincerely and invite them to return and shop with us again
  • Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
  • Consistently capture accurate and valid customer information at the POS
  • Maintain awareness of all current promotions and process them correctly at the Point of Sale
  • Build customer loyalty by being friendly, attentive and respectful of customers
  • Uphold a respectful work environment modeling ethical behavior, fostering open communication, and maintaining confidential information as required
  • Demonstrates desire to participate in training and development as required utilizing all training resources
  • Prepare incoming product for the sales floor by following instruction and guidance from supervisors
  • Merchandise product following company visual guidelines and visual standards
  • Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
  • Uphold store maintenance and cleanliness standards
  • Complete all other tasks as directed by store management in assigned time frame
  • Comply with all company policies and procedures

Job Requirements:

  • Previous experience in specialty retail is preferred, but not required
  • Ability to work a flexible schedule to include nights, weekends, and holidays
  • Demonstrate an ability to multi task, while being attentive to customers and remaining flexible to the needs of the business
  • Possess an ability to work well in a team environment
  • Proficient in using Microsoft Office and POS Systems
  • Ability to stand for long periods of time
  • Professional attire, demeanor and compliance to company dress code required
  • Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

Apply Now!

West Elm – All Positions

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  • Manager Name: Elizabeth

Contact: edmartin@wsgc.com

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Home Stylist (full time) 

Home Stylist will inspire customers to express themselves in their home. Discover what the customer loves & how they live to develop personal decorating plans that exceed their expectation. Bring west elm to life for our customers by connecting them to the product, inspiration & know-how that helps them tell their story at home. Drive sales by creating a reputation of west elm as a destination for approachable decorating expertise that helps customers build truly personal spaces.
Apply
Email Elizabeth at edmartin@wsgc.com with questions

Sales Associate (part time)

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
Apply
Email Elizabeth at edmartin@wsgc.com with questions

 

Sales Associate (full time)

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
Apply
Email Elizabeth at edmartin@wsgc.com with questions 

Visual Merchandising Lead (Full time)

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.
Apply
Email Elizabeth at edmartin@wsgc.com with questions

Assistant Manager of Operations (full time)

Assistant Store Manager of Operations supports management team in achieving goals by providing world-class service. Serve as a role model for building relationships with customers.
Apply 
Email Elizabeth at edmartin@wsgc.com with questions

Williams-Sonoma – Sales Lead

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JOB DESCRIPTION

Discover your purpose…
Inspire customers to express themselves in their home. Bring Williams-Sonoma to life for our customers by making it easy for them to discover products that best suit the way they cook and entertain. Drive sales by sparking connections & making lasting customers of Williams Sonoma.

Who we are…
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Who you are…
* Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
* Succeed in a team environment, while able to work independently & manage your own time
* Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box (shop keeper)
* Know what questions to ask your customers in order to understand their personal style & needs
* Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products
* Knowledgeable of all your neighborhood’s treasures including the best flea markets, vintage shops, boutiques, dining & entertainment venues that help the customer layer unique items into their home (food orientation) farmer markets, local vendors, chefs, restaurants.
* Most successful when provided with clearly defined daily sales goals & metrics

At Williams Sonoma you will…
* Create engaging experiences for customers by sharing expertise on cooking, entertaining & enhancing your home
* Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures
* Conduct warm-up and cool down meetings with associates and coach associates to productivity and performance
* Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests
* Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts
* Meet personal productivity targets and goals, while providing exceptional customer service to our guests
* Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
* Perform projects and assignments as directed by the management team
* Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority
* Collaborate with the store team by appreciating & valuing the talents & contributions of others
* Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals
* Drive sales by clienteling & connecting customers to you & Williams-Sonoma
* Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in-home services
* Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, models personal accountability, builds operations excellence & drives execution

To apply please send your resume to WSRetailRecruiting@WSGC.com

Xfinity – Retail Sales Consultant (full time)

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We’ve Got Awesome In Store For You

We’re keeping media and technology on its toes, giving over 80 million people fun and exciting new ways to connect with their world. Now, we’re stepping up our game and rolling out a red-hot suite of mobile services with a mind-blowing scope of capabilities for customers to enjoy. And XFINITY stores are the nerve centers where they can check out the freshest innovations and dive into XFINITY’s incredible lineup of products and services—from video and high-speed Internet and now, to mobile, for an intense, immersive in-store experience.

Who We Are

At Comcast, we are innovators and leaders—inventing groundbreaking technology, creating extraordinary entertainment experiences for millions every day, and taking great care of our customers. The diverse talents of our people have propelled us to a Fortune 40 industry leader. And it’s an exciting time to join our team, make big things happen and connect people to exciting products, services and to the moments that matter most in their lives.

We are committed to delivering amazing products and a customer experience that people love and trust. In every interaction, we are focused on respecting our customers’ time and fitting seamlessly into their lives. Our teammates go the extra mile to make sure our customers are satisfied and can’t imagine going anywhere else. We take pride in our work, our products, our services, and our commitment to the community. And we are always open to new ideas to enhance our productivity, drive strong results, and deliver a great experience for employees and customers alike.

 

Here’s the rundown

We’re looking for a down-to-earth go-getter who can help customers sort through all the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.

Crazy about tech stuff? Like learning new things? Happy to help out? Then, get ready—this is your shot at a career with no limits. We’re giving mobile a makeover, and that means exciting new directions to push your career. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits and lots of commission (no cap on commission opportunity). What are you waiting for? Show the world what you’re made of!

The right stuff

  • High school degree or equivalent
  • Generally requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience
  • Strong communication skills
  • Consultative selling style
  • Passion for technology
  • Desire to learn
  • Motivated to find solutions
  • Be a people person
  • Warm & engaging—ability to hit it off right away
  • Positive, “I’ve got to show you this” attitude
  • Genuinely curious about customer needs
  • Ability to shine in a dynamic environment

 

Apply Now!

Yard House – Full + Part-Time Positions

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Ready to leave that boring job behind and join an exciting team with serious opportunities for growth? Join the Yard House Dedham team!

We are currently hiring both full and part-time positions for Servers, Busser/Barback, Hosts and Line Cooks.

For more information and to apply, please click here.