Store Associate Manager at Garnet Hill

Apr 8  |  Garnet Hill

The Opportunity

You will create a delightful and inspiring shopping experience for guests at the Garnet Hill retail store where visitors can touch, feel, and purchase our women’s apparel and products for the home made from nature’s finest fibers including cashmere, linen, and organic cotton. As the Associate Store Manager, you will promote the Garnet Hill brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.

The hire location is Legacy Place Mall – Dedham, MA – onsite.

Who We Are

Since 1976, Garnet Hill has been passionate about sourcing and creating pieces for you and your home.  Pieces that will endure.  With quality woven into every seam, crease, and corner.  Here, every detail counts.  Our creations are beautifully designed, responsibly sourced, and passionately crafted.  Founded as a natural fibers company, we remain committed to sustainability.  Because at Garnet Hill, integrity never goes out of style.

Now, we are growing by creating an in-person, in-store destination to experience all of Garnet Hill.

To support this exciting growth, we are looking for a motivated, team-oriented individual to join our retail team and lead our entry into bricks and mortar retail. If this sounds like you, we need to meet you!

This new position will report to the Store Manager.

Your Impact

• Deliver quality training to all team members that includes the development of product knowledge, understanding of main characteristics, and the benefits of a unique product assortment.
• Provide leadership to the team to build sales generation and operational/human resources responsibilities in the store to ensure guest satisfaction, maximum productivity and profitability, and execution of company procedures.
• Make plans and improve EBITDA by creating the most amazing place to work and shop by delivering an exceptional Guest experience.
• In partnership with the Store Leader develop a strategy to increase sales and build guest loyalty through store programs such as community outreach, and additional corporate and regional events throughout the year.
• In partnership with the store leader ensure execution and maintenance of visual merchandising standards and directives.
• In partnership with the store leader foster a positive work environment through team-building activities, recognition programs, and open communication channels.
• In partnership with the store leader develop and implement year-round recruitment strategies to attract top talent.

What You Bring

• 3+ years of management experience in specialty retail industry, but not required.
• contributes to an inclusive and people-first philosophy by being positive, respectful, and helpful to others.
• Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday, Kronos, and POS Systems
• Availability to work flexible schedule, including evenings, weekends, and holidays.
• Ability to lift and mobilize medium to large items, up to 50lbs.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.  An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary: $51,000.00 – $75,000.00

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.  ​