Indochino – Showroom Manager

Aug 2  |  Indochino


Joining Indochino is a chance to join a growing and exciting organisation. Since 2008 Indochino as been disrupting the retail scene, offering stylish, perfectly-fitting, personalised apparel on a mass scale. Joining us as a Showroom Manager, you’ll get the following benefits, along with a great salary:

  • A generous suiting allowance, we want you to really love what we sell and to look great in our product.
  • Great benefits, including Medical and Dental.
  • Regular competitions and team building events. Whether a learning event with food or a birthday meal out we want out teams to be connected
  • Annual Showroom Manger Conference, a great chance to get connected with all our managers across North America.
  • Incredible growth an opportunity – so if you have the ambition and drive, with the skills to back it up, you will be able to develop as we grow.


As a Showroom Manager you’ll get the opportunity to drive and develop your showroom like your own business.

  • Manage all areas of operations within the showroom to ensure the business is set up for sustainable financial growth; including payroll, overall metrics, and business development.
  • Manage, monitor and execute client appointments
  • Lead, mentor and manage all showroom staff, or Indochino staff who assist in showroom
  • Own, manage, and elevate new client appointments numbers through partnerships with marketing team and strive to increase VIP customer base
  • Manage business-vendor relationship with local tailor
  • Assist marketing with any events or additional client activity that may take place in the showroom and represent Indochino at local PR events
  • Ensure that product is merchandised to give clients a great Indochino experience and to maximize both AOV and conversion
  • Work directly with Client Service to improve client experience, and relay information and feedback to increase efficiencies
  • Bring forward new ideas, initiatives, and improvements of existing functions and truly control the showroom business
  • Help scale successive retail efforts by sharing best practices


  • Retail Management Experience, ideally having run your own store
  • Comfortable and confident in making business-critical decisions
  • Sales and metric driven
  • Must be able to execute on timelines and expectations autonomously
  • Have a connection with the market that lends itself to creating future business and developing local brand awareness and a confidence in networking ability
  • Strong leadership and people management skills
  • Excellent written and verbal communication skills
  • Must be a self starter with strong solution-oriented thought process
  • Ability to remain calm under pressure and lead a team during high energy situations
  • Must be able to multitask & manage time independently
  • Ability to recognize and react to changing work demands
  • Strong proficiency in IOS based programs and products
  • Strong proficiency in Excel & other MS Office programs

If this sounds like something you’d love to do, and you know you’re the person for us, visit our careers page, tell us a bit about yourself, we’d love to hear from you!

Apply Now